About Staff Plus

Your trusted
BPO partner

Staff Plus was initially founded by Cloud Plus, which entered the Philippines set up an office with a view to servicing its own needs as a business. When partners asked us how we had established a nearshore labour market, and what it delivered for us, we ultimately we ended up setting up a BPO practice so that we could give them the support that they needed.

There’s a serious skill shortage in Australia today, particularly in IT. It’s difficult to hire for certain roles and when you find people, they’re expensive and there tends to be high churn rates. We manage a labour force in the Philippines where we know we’ve got resources on tap for many of the sorts of roles that businesses in Australia need to hire for.

One of the key points of difference with Staff Plus is the facilities that we have. It’s a very different environment to legacy BPO companies.

Jules Rumsey — Founder & CEO

Staff Plus at a Glance

Purpose

To provide Australian organisations with an option to have skilled staff join their local teams and assist with a range of general and specialised services. We aim to alleviate many of the typical challenges Australian organisations have recruiting and retaining staff.

Value

We have a very clear and transparent pricing model, with no hidden gotchas. We try to make it as easy as we can for clients to hire an offshore team, and we provide search and selection for free as part of the service offering.

Secure

All staff have their own individual ID cards and we’ve got an access control system that does facial recognition scanning. Beyond that, we have world-class network and IT security, and we operate Fortigate clusters where we can provision a dedicated managed firewall instance for every BPO client.